Explain Fons to Your Clients

Email templates for communicating with your clients

Mica Manson avatar
Written by Mica Manson
Updated over a week ago

Modify these email templates to your heart's content!

Letter for Your Current Clients:

Hey Everyone!  

To save you time and a lot of hassle, I’m changing our billing system and how we schedule appointments. From [DATE HERE], I’ll use a new system called “Fons”. It’s an app and website that will make our work together much simpler.

Fons will automatically charge your card or bank account at the appropriate time. It’s really easy. No more writing checks, or worrying about how many lesson days there are in a month. 

You can also use your Fons account to change, cancel or add appointments. 

Here’s how it will work.

  1. You will receive an email from Fons shortly. Click the link in that email to begin creating your client account online. 

  2. At the agreed upon time, Fons will automatically process your payment and send you a receipt. Easy peasy!

Brownie Points: After setting up your account, download the Fons mobile app from https://fons.app on your mobile browser. For instructions on how to download the Fons mobile app, follow the link below.

If you’ve got any questions, please let me know. You can call me on [PHONE NUMBER HERE] or send me an email.

Thanks,

[YOUR NAME]

Letter To Your New Clients

Hello!  

Thank you so much for choosing to work with me! All my clients use Fons to pay for and schedule their appointments. You can also your Fons account to change, cancel or add lessons.  Let’s get you set up for your next appointment.

Here’s how it works:

  1. You will receive an email from Fons shortly. (Look for [email protected] in your inbox) Click the link in that email to begin creating your client account online. 

  2. At the agreed upon time, Fons will automatically process your payment and send you a receipt. Easy peasy!

  3. Brownie Points: After setting up your account, download the Fons mobile app from https://fons.app on your mobile browser. For instructions on how to download the Fons mobile app, follow the link below.

It’s really that easy. No more writing checks, forgetting to pay, or worrying about how many appointments we have in a month.

If you’ve got any questions, please let me know. You can call me on [NUMBER HERE] or shoot me an email.

Thanks,

[YOUR NAME]

Letter Explaining Privacy at Fons (When Using Fons for Billing)

I really appreciate your high priority on privacy. I also value your privacy and security. I’ve chosen to use Fons for billing and scheduling because your personal information is secure with Fons’ payment processor. Their payment processor is PCI compliant and is trusted by other professional merchants like Target, Facebook, Best Buy, Lyft, NPR, Kickstarter, Girl Scouts of America, Etsy, Pinterest, Warby Parker, Unicef, and more.

My clients are required to enter their payment information upon accepting the invite to join Fons. At the end of their appointments, Fons charges my clients and upon payment the client automatically gets a receipt.

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