As phones and computer browsers updates sometimes it can cause issues with applications. If you can't login to Fons or see any Oh SNAP or 😢  or a white screen try the following are some tips and tricks for resolving those issues.

A hard refresh will fix 99% of any issue you may encounter, here's how to do it:

Windows: Press Ctrl+F5

More Advanced Troubleshooting & Tips

  • If you save your credentials try manually typing them to login or reset your password
  • Try a different browser like Chrome or Firefox
  • Restart your device
  • Double check to make sure you are not trying to cancel or reschedule past appointments

Tip #1 - How to clear the browsing data on Google Chrome for PC?

Tip #2 - Firefox - How to clear the browsing history

  1. Click the Library button 📚  , click History and then click Clear Recent History….
  2. Select how much history you want to clear: 
  3. Finally, click the Clear Now button. The window will close and the items you've selected will be cleared.
  • Click the drop-down menu next to Time range to clear to choose how much of your history Firefox will clear.
  • Next, click the arrow next to Details to select exactly what information will get cleared. Your choices are described in the What things are included in my history?section above.

Tip #3 - Firefox -  How to clear the browsing data

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