That’s okay! If a payment has already been initiated, refunds can be issued easily!

For Providers
To issue a refund, click on the transaction-in-question within the Billing section of your Fons account. The appointment details page will present you with an “issue refund” button. Click that and you’re good to go!

For Clients

We recommend you contact your provider and request a refund. These are issued directly through the business that you scheduled the appointment-in-question with.


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