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I am a Client how do I Cancel or Reschedule an Appointment
I am a Client how do I Cancel or Reschedule an Appointment

Cancel or Reschedule - How to for clients

Mica Manson avatar
Written by Mica Manson
Updated over a week ago

If you need to cancel or reschedule an appointment with your provider follow the below steps.

Note: As of now if you would like to reschedule an appointment you will have to cancel it first and then create a new appointment.
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How to Cancel My Appointment

  1. Login to Fons and navigate to the appointment you would like to cancel.

    • If it is a recurring appointment you can cancel the entire series by toggling the switch at the top (so it is green). If you just need to cancel the one appointment leave it greyed out.

  2. Click on the "Cancel" button. Once you click cancel you can add an optional note and it will notify your provider via email and within the To-Do area in the app.


How to Reschedule My Appointment

As of now if you would like to reschedule an appointment you will have to cancel it first and then create a new appointment.


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