As a client you can schedule an appointment for yourself or anyone under your account that has been setup. There are 2 ways to schedule an appointment with a provider, the first is from your portal or the second is from the providers public calendar.
Scheduling an Appointment from Your Portal
- Sign in to your account at fons.com
- Click on the +appointment button
3. Select the provider if you only have one it will be selected already
4. Select the yourself or the family member that will be attending
5. Choose your date, if your provider doesn't have any time available on the date you selected you will not be able to choose a time
6. Select the Time, the appointment cost will default to what the provider has on record for you.
7. Click on the "Request Appointment" button. You will then be prompted for payment, unless your billing rate is set to $0 by your provider. You may use a credit card or ACH payment, just use the drop down to select the payment method. Once your payment info is entered click save and your set. The provider will then receive your request. They will then have the option to confirm, deny or reschedule the appointment. You will receive notification on any of those options the provider selects.
The other way to request an appointment is from the providers public calendar link, they will either have it embedded on their website or provide a link to you.
- You just select a date, the grayed out dates are unavailable
- Next screen select a date
- If you have a Fons account slect yes and sign in, if you do not you will be prompted to create an account with your name, email and to create a password
- Send Request
- The provider will then receive your request. They will then have the option to confirm, deny or reschedule the appointment. You will receive notification on any of those options the provider selects.