All Collections
How To's & Videos
Billing & Payments
Billing by Appointment / Hourly Rates - Setup / Change / Cancel & FAQs
Billing by Appointment / Hourly Rates - Setup / Change / Cancel & FAQs

Setting hourly billing or Per Appointment rates

Mica Manson avatar
Written by Mica Manson
Updated over a week ago

Hourly Billing is the most straightforward form of billing. Tell the system the hourly rate for the client and no matter how long their appointment is Fons adjusts the amount charged. ($100 hourly rate will charge $50 for a 30 minute appointment)

You can set a client default rate, but it can be overridden by setting the rate in an appointment.

FAQs

  • Per appointment billing will automatically charge the client directly after the appointment.

    • Note: the appointment has to be a confirmed appointment. The system will not charge for unconfirmed appointments.

    • The appointment will also charge for a confirmed appointment regardless if you have a client's billing rate and duration setup

    • Automatic Retries

      • 3 days after the first failure

      • 5 days after the second failure

      • 7 days after the third failure

      • Manual retries will always be available - by clicking on the arrow by the failed charge


      โ€‹

  • Set the appointment to any duration needed, the system will do the math. Ex: if you have an hourly rate of $100, but the appointment duration is 30 min the client will only be charged $50

  • Hourly billing allows for the setup of single or recurring appointments. Recurring appointments only have to be confirmed one time for the entire series.

Setup Client Default Appointment Rate

  1. Navigate to Client's tab, select the proper client, scroll down to the 'Appointment Setup" section select click the blue arrow beside the family member you are wanting to setup.

    Note: The per hour charge must be sold under the client (family member) that the appointments are going to be scheduled under for it to automatically charge.

  2. Either click "Skip" to skip this step or enter the client's credit card

  3. Choose the typical appointment length for the person taking the lesson ->Next

  4. Choose "Hourly" ->Next

  5. Set your Hourly Rate ->Preview

  6. Send. The client will receive the email in the preview button to setup their payment method

  • Once setup you can easily edit your client's hourly billing rates here.ย If you change their rate and have current appointments setup you will still need to change the appointment cost, see this article on

Note: If you select the option to "Hourly", the charge is based on an hourly rate.

For example if you charge $90 for 60 minutes Fons will automatically figure out the rate for 30 minutes is $45, however if you charge $55 for 30 minutes, then you have to do a little math ๐Ÿ˜

Here is how to do the math, using the above example:
$55 ย / 30 minutes = $1.8333 x 60 minutes = $109.999, just round up to $110.00


โ€‹Related Articles

Did this answer your question?