There are a couple of ways to setup subscriptions for families. The first way is to setup one subscription for the head of the household and bill other member at $0. The second way is to have subscriptions for each family member. Note: the head of the household / parent has to be the one to setup the additional family member, the provider can not setup additional family members.

Subscription Notes:
Subscriptions will continue unless they are cancelled by the provider or the client. If there are appointments after the subscription is cancelled they will become unconfirmed and will need to be reconfirmed. Ensuring the provider will be able to setup an hourly rate or no charge the appointments.

If an appointment is made prior to a subscription start date then the subscription will cover those appointments. For example, if an appointment is made for $75 per/hr on October 2nd and a subscription starts October 5th and a client payment method is in place the October 2nd appointment is covered by the subscription.

To setup a subscription for the head of the household

  1. Login to Fons and navigate to the client tab and select the family member who is head of the household, select "start subscription"
  2. Fill in your rate, interval and subscription start date. To save click on "start subscription" See screenshot A
  3. For each family member that is covered by this subscription, you must change the other family members hourly rate to $0 or they will be charged your default hourly rate. See screenshot B

Note: Make sure to schedule the appointments under the corresponding  family members not the head of the household, unless the head of the household is taking lessons as well. 

A.

B. 

To setup a subscription for the each family member

  1. Login to Fons and navigate to the client tab and select the family member who the subscription is to be for and select "start subscription"
  2. Fill in your rate, interval and subscription start date. To save click on "start subscription" See screenshot A
  3. Repeat for each family member
  4. If you have additional family members not under a subscription that you bill by the hour or at $0 make sure to edit their rate as well

Note: Make sure to schedule the appointments under the corresponding  family members not the head of the household, unless the head of the household is taking lessons as well. 

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