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Switch Clients from one billing Model to another
Switch Clients from one billing Model to another

Switch Clients from one billing model to another like Subscription to Package or Per Appointment

Mica Manson avatar
Written by Mica Manson
Updated over a week ago

You can only use one package or subscription on a client at a time, however changing the billing models is easy.


To change from a subscription to another billing model

  • Cancel the subscription (Do Not Pause it!)

  • Select to end subscription immediately

  • You will then click on the arrow to set the client up for the new billing model

  • If are moving to "per appointment" (Hourly rate) billing you will also want to change any appointments on the calendar to reflect/accept the new billing model.


To change from a Package to another billing model

  • Click the green edit pencil next to appointment billing

  • Select Cancel package

  • You will then click on the arrow to set the client up for the new billing model

  • If are moving to "per appointment" (Hourly rate) billing you will also want to change any appointments on the calendar to reflect/accept the new billing model.


To switch from Hourly billing (Per Appointment billing) to another billing model

  • Click the green edit pencil next to appointment billing

  • Cancel the Hourly billing

  • You will then click on the arrow to set the client up for the new billing model

  • You will also want to change any appointments on the calendar to reflect/accept the new billing model.


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