With Fons it's easy to override an automatic retry of a failed charge and charge it immediately. Note: the client will receive a message letting them know the payment has failed and a link to update the payment method.
Automatic Retries for Failed Charges this applies to Subscriptions, Packages and Per Appointment Billing
3 days after the first failure
5 days after the second failure
7 days after the third failure
Manual retries will always be available
Note: Packages - can fail the purchase of the package and can fail because the package has a insufficient package balance so the appointment has nothing to deduct from.
Retry a Failed Charge
Navigate to Reporting->Payments->Failed Tab or Navigate to the client details->payment tab
Find the failed charge and Expand it - Note: If you cannot find a charge make sure you are on the correct month in the payments tab
Click on the "Retry Payment" icon
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