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If I am a Provider, how do I confirm an appointment?
If I am a Provider, how do I confirm an appointment?

Confirming Appointments

Mica Manson avatar
Written by Mica Manson
Updated over a week ago

Sometimes there is a need to confirm appointments for attendees.

Note:

  • An unconfirmed appointment will not be charged

  • You have to be a Verified Provider to confirm an appointment for a client

  • You can confirm an appointment without a client's payment method on file, however the appointment charge will fail because of "no payment method on file"

  • You can't confirm past 72 hrs after the appointment has passed

  • You can confirm up to 72 hours after the appointment has passed and as much in the future as needed. The appointment will then try and charge within 24 hrs after you confirm.


To Confirm an Appointment upon creation

When creating your appointment check the box under the attendee(s) that says "auto-confirm attendees"


To Confirm an Existing Appointment for an Attendee

  1. Navigate to the appointment

  2. In the Attendees section. Click on the check caret to expand the attendee.

  3. Click the √ check mark NOTE: If you would like to confirm the attendee for that appointment and all future appointments, toggle to green and then click SAVE - if you just want to confirm the single appointment simply click

  4. Save


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