Sometimes charges fail, you can retry the charge or wait for the system to automatically retry them. Note: the client will receive a message letting them know the payment has failed and a link to update the payment method.
Here are some of the common decline codes:
Decline Code | Description | Next Steps |
| The card does not support this type of purchase. | The customer needs to contact their card issuer to make sure their card can be used to make this type of purchase. |
| The card does not support the specified currency. | The customer needs to check with the issuer whether the card can be used for the type of currency specified. |
| The card was declined for an unknown reason. | The customer needs to contact their card issuer for more information. |
| The card has expired. | The customer needs to use another card. |
| The payment was declined because Stripe suspects that it’s fraudulent. | Don’t report more detailed information to your customer. Instead, present as you would the |
| The card was declined for an unknown reason or possibly triggered by a blocked payment rule. | The customer needs to contact their card issuer for more information. |
| The card number is incorrect. | The customer needs to try again using the correct card number. |
| The postal code is incorrect. | The customer needs to try again using the correct billing postal code. |
| The card has insufficient funds to complete the purchase. | The customer needs to use an alternative payment method. |
| The card, or account the card is connected to, is invalid. | The customer needs to contact their card issuer to check that the card is working correctly. |
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| Card is not authorized for this charge | The customer needs to contact their card issuer to approve the card |
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