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How To's & Videos
How To's & Videos
39 articles in this collection
Written by
Mica White
and
Nathaniel
Express Setup eliminates the learning curve!
No time to setup your clients, no problem, use our Express Setup Service.
Written by
Mica White
Updated over a week ago
Organizations & Profile Settings
App - Install for iPhone / Android
App Install for iPhone / Android
Written by
Mica White
Updated over a week ago
6 Steps to Get You Up and Running with Fons!
How to get your business started in Fons
Written by
Nathaniel
Updated over a week ago
Setting Up Your Organizational Info
Organization Setup
Written by
Nathaniel
Updated over a week ago
Setting Up Your Office Hours & Availability - How to Video
Office Hours & Availability
Written by
Nathaniel
Updated over a week ago
Different Rates vs Different Appointment Durations - Setup
Different Rates vs Different Appointment Duration
Written by
Mica White
Updated over a week ago
Out of the Office Availability / Holiday Calendar / add additional availabilities/ Cancel all Appointments
Setting your days or hours off outside your regular daily schedule - holiday, dentist, lunch, etc or cancel all Appointments
Written by
Mica White
Updated over a week ago
Adding Your Bank Account Info - How to Video
ACH billing
Written by
Nathaniel
Updated over a week ago
I just set up my profile, but realized that I registered with the wrong email address. Where do I go to change this?
Update/Change your email address
Written by
Nathaniel
Updated over a week ago
As a Client How do I Accept an Invite from my Provider?
Client Invite - Accept
Written by
Mica White
Updated over a week ago
Parent and Child Family Member Setup
Parent Child or Other Family Members Setup
Written by
Mica White
Updated over a week ago
Fons isn't quite the right fit for me right now. How can I deactivate my account?
Delete your account
Written by
Nathaniel
Updated over a week ago
Appointments, Scheduling & Calendar
How to Confirm an Appointment
Confirm an Appointment
Written by
Mica White
Updated over a week ago
Invite Clients & Schedule Appointments - How to Video
Appointment setting
Written by
Nathaniel
Updated over a week ago
Client setup & Invite Clients to Join You on Fons - How to
Client setup & Invite Clients to Join You on Fons
Written by
Nathaniel
Updated over a week ago
Setting up Your Public Calendar
Public Calendar Setup
Written by
Mica White
Updated over a week ago
Cancel or Reschedule an Appointment - How To For Clients
Cancel or Reschedule
Written by
Nathaniel
Updated over a week ago
Schedule an Appointment - Client
Schedule an Appointment with a Provider
Written by
Mica White
Updated over a week ago
Cancel / Reschedule / Price Change Appointments - How To For Providers
Cancel / Reschedule / Price Change Appointments
Written by
Mica White
Updated over a week ago
Setting Up Your Calendar Feed for iCal or Google & Regenerating Your Feed
Google and iCal calendar sync / feed
Written by
Mica White
Updated over a week ago
Billing & Payments
Flexible Billing Options - Per-Appointment, Subscription, Prepaid Packages, One-Time Invoicing
Billing clients with Fons - Per-Appointment, Subscription, Prepaid Packages, One-Time Invoicing
Written by
Mica White
Updated over a week ago
Setting Per Appointment / Hourly Rates - How to
Setting hourly billing or Per Appointment rates
Written by
Mica White
Updated over a week ago
Setting Up Subscriptions with Multiple Family Members - How to
Family members - child /parent subscription setup
Written by
Mica White
Updated over a week ago
Setting Up Your Subscription Billing & FAQs - How to
Subscription Billing Rates - Weekly, Monthly, 3, 4 or 6 Month Billing Intervals
Written by
Mica White
Updated over a week ago
One-time / Invoice Payment Request - How To
Invoicing One Time Payment for tuition, supplies, missed payments or anything you need to bill for.
Written by
Mica White
Updated over a week ago
Taxes are coming up and I need a summary of my appointments and transactions for the last year. Can Fons handle this?
Business Owner - Billing Report
Written by
Nathaniel
Updated over a week ago
Prepaid Appointment Packages - How To
Prepaid Package billing
Written by
Nathaniel
Updated over a week ago
How do I Pay my Provider? Entering Payment info via Credit Card or ACH - Client How To
Pay for my sessions - Entering Payment Info - Credit Card or ACH - Client How To
Written by
Mica White
Updated over a week ago
Staff Members
Staff / Teacher Roles and Permission in Fons
Each staff member of a Fons organization has a role, each with it's own level of permissions. View your Staff directory to see who has what.
Written by
Nathaniel
Updated over a week ago
Invite new staff / teacher members to your org
Add people as staff members of your org, each with individual logins and roles, personalized availability, and access to your org calendar
Written by
Nathaniel
Updated over a week ago
Change a staff / teacher member's role
Organization owners and admins can manage the roles of other staff members.
Written by
Nathaniel
Updated over a week ago
Delete a staff / teacher member
Over time, members of your organization may come and go. You can delete staff members, or they can leave whenever they choose.
Written by
Nathaniel
Updated over a week ago
Business Help/Best Practices
Migrating Your Business to Fons
Switching to Fons
Written by
Nathaniel
Updated over a week ago
What about makeup appointments? Or makeup classes?
Makeups and cancelations
Written by
Nathaniel
Updated over a week ago
My biggest concern in business right now is my clients not taking my 24 hour cancellation policy seriously and me being too soft to enforce it. Does Fons do this for me?
Cancellation policy
Written by
Nathaniel
Updated over a week ago
iPhone Troubleshooting
Issue with network, oh snap, white screens or login
Written by
Mica White
Updated over a week ago
Android Troubleshooting
Issue with network, oh snap, white screens or login
Written by
Mica White
Updated over a week ago
Mac Troubleshooting
Issue with network, oh snap, white screens or login
Written by
Mica White
Updated over a week ago
Windows Troubleshooting
Issue with network, oh snap, white screens or login
Written by
Mica White
Updated over a week ago